This Privacy Policy outlines how Retaj Hotel collects, uses, and protects your personal information. We are committed to safeguarding your privacy and ensuring the security of your personal data. By accessing our services, you agree to the terms outlined in this policy.
**Information Collection:**
We may collect personal information including but not limited to your name, contact details, payment information, and preferences when you make a reservation, check-in, or use our services.
**Use of Personal Information:**
1. **Reservation and Check-In:** Your personal information is used to process reservations, check-ins, and fulfill your requests during your stay.
2. **Communication:** We may use your contact details to send you booking confirmations, stay-related information, and promotional materials if you opt-in.
3. **Improvement of Services:** Your feedback and preferences help us enhance our services and tailor them to your needs.
4. **Legal Requirements:** We may share information when required by law or to protect our rights and the safety of others.
**Data Security:**
We take appropriate measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Our systems are regularly updated to maintain the security of your data.
**Third-Party Services:**
We may share your personal information with third-party service providers who assist us in delivering services such as payment processing, IT support, and marketing. These providers are bound by confidentiality agreements.
**Cookies and Tracking:**
Our website may use cookies and similar technologies to enhance your browsing experience. These technologies collect non-personal information such as browser type, operating system, and pages visited.
**Your Rights:**
1. You have the right to access, update, and correct your personal information held by us.
2. You can opt-out of receiving marketing communications at any time.
3. You may request the deletion of your personal data, subject to legal and operational requirements.
**Retention Period:**
We retain your personal information for as long as necessary to provide our services and fulfill our legal obligations. Data that no longer serves a purpose will be securely disposed of.
**Children’s Privacy:**
Our services are not directed at children under the age of 18. We do not knowingly collect personal information from children without parental consent.
**Changes to the Privacy Policy:**
We may update this policy from time to time. We will notify you of significant changes through our website or other appropriate means.
**Contact Us:**
If you have any questions, concerns, or requests regarding your personal information or this Privacy Policy, please contact our Data Protection Officer at [info@retajhoteljo.com].
By using our services, you consent to the collection, use, and disclosure of your personal information in accordance with this Privacy Policy.
+962 7 990 419 06
info@retajhoteljo.com
Amman 180 Zahran Street
+962 7 990 419 06
info@retajhoteljo.com
Amman 180 Zahran Street
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