We may collect personal information including but not limited to your name, contact details, payment information, and preferences when you make a reservation, check-in, or use our services.
**Use of Personal Information:**
1. **Reservation and Check-In:** Your personal information is used to process reservations, check-ins, and fulfill your requests during your stay.
2. **Communication:** We may use your contact details to send you booking confirmations, stay-related information, and promotional materials if you opt-in.
3. **Improvement of Services:** Your feedback and preferences help us enhance our services and tailor them to your needs.
4. **Legal Requirements:** We may share information when required by law or to protect our rights and the safety of others.
We take appropriate measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Our systems are regularly updated to maintain the security of your data.
We may share your personal information with third-party service providers who assist us in delivering services such as payment processing, IT support, and marketing. These providers are bound by confidentiality agreements.
**Cookies and Tracking:**
1. You have the right to access, update, and correct your personal information held by us.
2. You can opt-out of receiving marketing communications at any time.
3. You may request the deletion of your personal data, subject to legal and operational requirements.
We retain your personal information for as long as necessary to provide our services and fulfill our legal obligations. Data that no longer serves a purpose will be securely disposed of.
Our services are not directed at children under the age of 18. We do not knowingly collect personal information from children without parental consent.
We may update this policy from time to time. We will notify you of significant changes through our website or other appropriate means.
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