1. All reservations are subject to availability and confirmation by the hotel. 2. Check-in time is from 2:00 PM onwards. Early check-in is subject to availability and may incur an additional charge. 3. A valid government-issued ID and a credit card are required during check-in for identification and security purposes.
**Room Rates and Payment:**
1. Room rates are per room, per night, and are subject to applicable taxes and fees. 2. Payment can be made using major credit/debit cards or cash. A valid credit card is required at the time of booking to guarantee the reservation. 3. The hotel reserves the right to pre-authorize or charge the provided credit card for the total reservation amount prior to arrival.
**Cancellation and Modification:**
1. Cancellations made within 24 hours of the check-in date will result in a charge equivalent to one night’s stay. 2. Modifications to reservations are subject to availability and must be requested in advance. Changes may result in rate adjustments.
**Children and Extra Guests:**
1. Children under age (12) may stay free using existing bedding. Extra beds or cots may be available at an additional cost, subject to availability. 2. Additional guests above the standard room occupancy may incur extra charges. Please inquire with the hotel for details.
**Pets:**
1. Pets are not allowed in the hotel premises unless explicitly mentioned as a pet-friendly property.
**Smoking:**
1. Our hotel is a non-smoking property. Smoking is strictly prohibited in all indoor areas, including guest rooms. A designated smoking area is available for smokers. Smoking is allowed in some designated rooms and hotel restaurant and cafe.
**Damages and Losses:**
1. Guests are responsible for any damages caused to hotel property during their stay and may be charged accordingly. 2. The hotel is not responsible for loss or theft of personal belongings or valuables. In-room safes are provided for your convenience.
**Behavior and Conduct:**
1. Guests are expected to behave in a responsible and respectful manner, refraining from creating disturbance or causing inconvenience to other guests or hotel staff. 2. The hotel reserves the right to refuse service and evict guests who violate hotel policies or engage in disruptive behavior without refund.
**Facilities and Services:**
1. The availability of facilities such as restaurants, cafe and gym may vary. Please check with the hotel for operational hours and any restrictions. 2. Any additional services, such as laundry, room service, or airport transfers, may incur extra charges.
**Liability:**
1. The hotel is not liable for any injury, loss, damage, or inconvenience suffered by guests during their stay, including but not limited to accidents, theft, or health-related issues.
By making a reservation or checking in at our hotel, you agree to abide by these terms and conditions. We reserve the right to amend these terms without prior notice. Please feel free to contact us if you have any questions or require further clarification. We look forward to providing you with a comfortable and enjoyable stay.
